Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tyler Morgan

Tyler Morgan

October 14, 2025

5  out of  5
rating by Tyler Morgan
"Spencer has been great to me. Very helpful getting me information on everything I've needed. Highly recommend."
Profile photo of Balakrishna Tirumalasetti

Balakrishna Tirumalasetti

October 7, 2025

5  out of  5
rating by Balakrishna Tirumalasetti
"Aynslie Whiteside is “Very good agent. She knows how to deal customers. She Respect of my time and did not push to get my business. She called me based on my availability and convey me about policy and discounts. I was impressed the way she explained. I strongly recommend her!!"
We responded:
"Balakrishna, Thank you for taking the time to leave us a 5-star review! I am delighted to hear that you had such a positive experience with my team. Please know that we are here should you need anything. Welcome to the State Farm family! - Spencer"
Profile photo of Garrett Lambert

Garrett Lambert

October 6, 2025

1  out of  5
rating by Garrett Lambert
"Got a deceptive quote from this company. They sent me a car insurance quote for $373 a month with 3 premium adjustments listed: Take advantage of all your available savings. State Farm Insurance and Financial Services State Farm Insurance and Financial Services GARRETT, here's your personalized quote: Premium adjustments applied: Multi-car Vehicle Safety Drive Safe & Save TM Total for the quote was $373.77 Called in to set up the plan and was told the price was inclusive of it being bundled with a home policy as well. That wasn't listed on the quote, they never asked for or sent a home quote and I didn't need it as I only asked for an auto insurance quote. New price per month without the home bundle was $100 more per month. $35 less if I did the driving app where they monitor your driving 24/7. All I got was "I don't know why it didn't show up on the quote". Don't trust any quote you get from this agent."
We responded:
"Garrett, I am sorry to hear that your experience with my agency was anything less than 5-star. There have been some recent changes to the quote format and unbeknownst to us, the multi-line discount is not listed. This feedback has been shared. I hope that you will give us another opportunity to earn your business. Kind regards, Spencer."
Profile photo of Michelle Carmouche

Michelle Carmouche

September 26, 2025

5  out of  5
rating by Michelle Carmouche
"My agent Emily was wonderful. I was in contact with her a few months ago and I’ll reach back out to her and she was right there when I needed her got me going on my renters and auto policy. Had a pretty good deal so I’m really happy and I am eager to build an ongoing relationship with you guys. Thank you so much for being there for me"
We responded:
"Michelle, thank you for taking the time to share your thoughts and experience! We're glad to know you were satisfied with the service and expertise at our State Farm agency. If you every have any questions or need assistance, please do not hesitate to reach out. Thanks again! - Spencer"
Profile photo of ANGELA PATTON

ANGELA PATTON

September 20, 2025

5  out of  5
rating by ANGELA PATTON
"We truly appreciated the time you took to thoroughly go over our policy with us. Your detailed explanation and patience made everything much clearer. We received outstanding customer service."
We responded:
"Angela, I truly appreciate you leaving us a review. I am glad that we were able to help you protect what is most important to you while delivering exceptional customer service. Please know that we are here whenever you need anything. Thanks again! - Spencer"
Profile photo of Monique Nelson

Monique Nelson

September 15, 2025

5  out of  5
rating by Monique Nelson
"Emily at State Farm has been amazing to work with! She helped me save on both my auto and home insurance and made the whole process simple and stress-free. I really appreciate her professionalism and guidance I highly recommend her!"
We responded:
"Monique, thank you very much for taking the time to review our agency. I am glad that Emily was able to help you with your insurance needs, making the process simple and easy. Please do not hesitate to contact us should you need anything. #myshermanagent"
Profile photo of jayaram kotagiri

jayaram kotagiri

September 15, 2025

5  out of  5
rating by jayaram kotagiri
"Emily Salmans (from Spencer Marks State Farm agency) was very helpful in providing a reasonable quote for both my Auto and home insurance combined. I compared the numbers provided by her with other agencies and insurance companies and thought Spencer Marks agency has provided the best quotes without compromising on the coverages, Thank you!"
We responded:
"Jayaram, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks again - Spencer "
Profile photo of Terri Johnson

Terri Johnson

September 14, 2025

5  out of  5
rating by Terri Johnson
"Very good agent. Respectful of my time and did not push to get my business. I was able to make an informed decision based on information I was given and questions answered. Highly recommend."
We responded:
"Terri, I appreciate your review! I am delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Spencer"
Profile photo of Zafar Imam

Zafar Imam

September 11, 2025

5  out of  5
rating by Zafar Imam
"Great price and was very helpful"
We responded:
"Zafar, thank you very much for taking the time to leave our agency a review. I am glad that you you're satisfied with your experience at our State Farm office. Please do not hesitate to reach out should you need anything. Thanks again! - Spencer"
Profile photo of Rachel woodson

Rachel woodson

August 28, 2025

5  out of  5
rating by Rachel woodson
"I totally appreciate everyone who worked with me. Everyone was kind knowledgeable and very patient and had a solution for all my questions and I really appreciate that. They even contacted me a couple days later and that's really appreciated fantastic customer service genuinely kind and professional."
We responded:
"Rachel, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks again for the 5-star review! - Spencer"
Profile photo of Barbara Hampton

Barbara Hampton

August 25, 2025

5  out of  5
rating by Barbara Hampton
"Best experience, great customer service from Laura and Peyton."
We responded:
"Barbara, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know. Welcome to the State Farm family! - Spencer"
Profile photo of Jordan Davis

Jordan Davis

August 23, 2025

5  out of  5
rating by Jordan Davis
"Peyton is great, helpful, and knowledgeable!"
We responded:
"Jordan, thank you for your 5-star review! I am glad that you found Peyton and my team to be helpful and knowledgeable! We are happy to be your good neighbor. Thanks again for the review! #myshermanagent"
Profile photo of Sparkx Oz

Sparkx Oz

August 22, 2025

5  out of  5
rating by Sparkx Oz
"Amazing customer support and very informative."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Spencer"
Profile photo of Sidney Fontenot

Sidney Fontenot

August 21, 2025

5  out of  5
rating by Sidney Fontenot
"Peyton made finding my very first insurance policy a breeze! She was very quick to get me set up and extremely helpful in finding me ways to save on my premium!! Great people to work with for your needs!"
We responded:
"Sidney, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thanks again - Spencer"
Profile photo of jey p

jey p

August 19, 2025

5  out of  5
rating by jey p
"This team always makes getting coverage so easy and simple for me. They are always available and work fast with friendly service. Emily today helped me with some auto, home and life insurance quotes. She’s a pleasure to work with. I would recommend"
We responded:
"Thank you so very much for your 5-star review! We truly appreciate you being a customer and are thankful that we were able to assist with your insurance needs. Please know that my team and I are here should you need anything. Thanks again! - Spencer"
Profile photo of Clement Cobbs

Clement Cobbs

August 16, 2025

5  out of  5
rating by Clement Cobbs
"Laura was very friendly and thorough setting up our new policies!! Truly appreciated her passion for excellent customer care!!"
We responded:
"Clement, we truly appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks again! #myshermanagent"
Profile photo of Carolyn Smith

Carolyn Smith

August 11, 2025

5  out of  5
rating by Carolyn Smith
"Emily was professional, friendly and knowledgeable of all the questions I had regarding my auto and home insurance. Her response time was quick and efficient."
We responded:
"Carolyn, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Please do not hesitate to reach out to us should you have any questions and/or need anything. - Spencer"
Profile photo of marlene trevino

marlene trevino

August 4, 2025

5  out of  5
rating by marlene trevino
"Great rates and Emily in their office was very patient with me and answered all my questions. Big savings"
We responded:
"Marlene, thank you so very much for the kind review. I truly appreciate you trusting us with your insurance needs. Please do not hesitate to reach out should you need anything! -Spencer"
Profile photo of Nikki Walser

Nikki Walser

July 31, 2025

5  out of  5
rating by Nikki Walser
"Great Agency, Chance was so knowledgeable with all of Life Insurance policies and helped me pick the perfect one for my needs. Would definitely recommend!"
We responded:
"Nikki, thank you for your 5-star review! We appreciate your trust and confidence in our agency to help you protect what is most important to you. My State Farm team and I are happy to be your good neighbor. Please let us know if you need anything! -Spencer"
Profile photo of Rian Wilkie

Rian Wilkie

July 31, 2025

5  out of  5
rating by Rian Wilkie
"Spencer Marks State Farm is the best insurance out there, super helpful and dependable. 10 out of 10 recommend"
We responded:
"Rian, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Don't hesitate to reach out should you need anything. -Spencer"
Profile photo of Brandon Hunsaker

Brandon Hunsaker

July 30, 2025

5  out of  5
rating by Brandon Hunsaker
"I contacted Spencer Marks while researching different options for renters insurance policies a few years ago and now am using his firm for my vehicle insurance as well. Fantastic support and customer service is always provided"
We responded:
"Hi Brandon, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
Profile photo of Jesse Diaz

Jesse Diaz

July 24, 2025

5  out of  5
rating by Jesse Diaz
"Awesome help from Tyler with my auto changes. Quick and friendly service!!!"
We responded:
"Jesse, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! #myshermanagent"
Profile photo of Christian Lindsey

Christian Lindsey

June 26, 2025

5  out of  5
rating by Christian Lindsey
"Very helpful with getting me set up for my car insurance no hassle also very nice and informational too."
We responded:
"Christian, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Please do not hesitate to reach out should you need anything. #myshermanagent"
Profile photo of Lynn Balint

Lynn Balint

June 24, 2025

5  out of  5
rating by Lynn Balint
"Emily with Spencer Marks State Farm has been awesome for us. We had issues with starting a new policy. Emily was so patient and helpful for us in setting up as a new State Farm customer. Whenever we had questions Emily was always available to us. This wasn’t the case with our previous agent so this was a pleasant surprise to have someone so attentive and also knowledgeable on everything. I can without a doubt recommend Emily for any insurance needs you have coming up."
We responded:
"Lynn, thank you for taking the time to share your thoughts and experiences with Emily and our agency! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help. Welcome to the State Farm family! -Spencer"
Profile photo of Teresa Tavarez

Teresa Tavarez

June 15, 2025

5  out of  5
rating by Teresa Tavarez
"Laura was wonderful and very understanding of my needs. Very polite, friendly and called back when she said she would. Thank you for taking the time to assist me and getting me the best quote."
We responded:
"We’re thankful for your feedback Teresa! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks again! -Spencer"