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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of JC HD

JC HD

September 1, 2024

5  out of  5
rating by JC HD
"Brentni Burrola was great to work with on my insurance needs. My current insurer had a 30% rate increase on my auto policy for 6 months. I shopped around my 4 different policy's (auto, home, motorcycle, & umbrella) and Brentni was able to save me a boat load of money. Thank you again Brentni Burrola."
We responded:
"Thank you for the awesome review, JC! I am happy to know you’ve had a great experience with our team and that Brentni was able to help you save on your auto insurance. I also wanted to thank you for the photo from your recent ride! Reach out again whenever you need us. #myshermanagent #likeagoodneighbor"
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Stephanie Coleman

August 24, 2024

5  out of  5
rating by Stephanie Coleman
"My Auto Insurance Agent was not pushy, but provided exactly what was discussed."
We responded:
"Thank you, Stephanie, for sharing your experience! We’re glad to hear that you had a wonderful experience with our team. It’s important that you feel comfortable and confident in your decisions, and we’re pleased that we could deliver that for you. If you ever have any more questions or need further assistance, we’re here to help. Thanks for choosing our State Farm team! – Spencer "
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Tommy Cruz

August 17, 2024

1  out of  5
rating by Tommy Cruz
"Completely unprofessional and incompetent team. These guys sent out an inspector who claimed my roof needed replaced. Spencer Marks and his team made no contact with me about said repairs and gave me a deadline of 30 days to repair the roof (the roof was fine, by the way. I had a contactor come out and repair four square feet) without contacting me, mind you. Sure, they sent an email but did they call? Nope. I found out by just checking my app and was appalled to see that my insurance will be cancelled in two days unless I get this roof replaced. Two days! So I called them and asked for an extension. They denied. So I scrambled to find some roofers and showed them a quote and when they'll have time to do it but that didn't help, either. I was trying to get this done and they didn't help at all. Those commercials are full of crap. So when I missed the deadline my insurance was cancelled. I talked to three different people from Spencer Marks but never got to talk to Spencer Marks himself. These people failed me and forced me to take my business elsewhere. Also, I just received a letter stating that because my policy ended before term I owe them $196. Don't do business with these guys. Give your money to someone else."
We responded:
"Tommy, we sincerely apologize for your recent experience with our team. This is not the level of service we strive to provide, and we understand your frustration. Your feedback is important, and we will review this situation thoroughly to make sure these issues are addressed and prevented in the future. Please know that we take your concerns seriously, and we'd like the opportunity to discuss this further with you to see if there’s anything we could do to rectify the situation. Please contact directly us at your earliest convenience. Again, we are sorry for the frustration this has caused and appreciate your feedback as it helps us improve our services. – Spencer "
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fozi jasmeen

July 26, 2024

5  out of  5
rating by fozi jasmeen
"Payton was amazing, Excellent customer service. Professional, knowledgeable with great plesent personality. Great company, easy to work with and they have great price quotes compared to others in the market. It worked for me as a single mother with my budget. I am happy to switch and start new begining with State Farm. Highly recommend."
We responded:
"Thank you for your wonderful feedback, Fozi! We're so pleased to hear that Peyton provided you with excellent customer service. We appreciate your high recommendation and are here to support you as you begin this new chapter with us. If you have any further needs or questions, please don't hesitate to reach out. Welcome to the State Farm family! – Spencer "
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Mindi Stange

July 12, 2024

5  out of  5
rating by Mindi Stange
"Peyton on Spencer's team is so helpful. We have been selling, renting while building which has resulted in switching from homeowners policy to renters policy to adding builder's risk and Peyton helps us right when we need it. Spencer always reminds us of our bundled discount and watches out for our family's investments. Thanks Spencer Marks Team! You're like a good neighbor! - Mindi Stange"
We responded:
"Thank you for your wonderful feedback, Mindi! We're thrilled to hear about your positive experiences with Peyton and our State Farm team. We sincerely appreciate your kind words and are delighted to have you as our Good Neighbor. Thank you for choosing our team to assist you with your insurance needs! – Spencer "
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Brian Robinson

June 21, 2024

5  out of  5
rating by Brian Robinson
"The Spencer Marks office takes care of all my families insurance needs. You guys are the best. My sincere Thanks 👏"
We responded:
"Thank you so much for your kind words, Brian! We're thrilled to hear that our office has been able to take care of all your family's insurance needs. Your appreciation means the world to us, and we're grateful for your support. #myshermanagent"
Profile photo of Eric Ross

Eric Ross

June 12, 2024

5  out of  5
rating by Eric Ross
"Peyton made my experience great! She cares about the clients! She gave me confidence with her willingness to communicate, she made herself available until I was completely satisfied! Thank you!"
We responded:
"Eric, thank you very much for your 5-star review. I am so glad to hear that Peyton was able to help you with your insurance needs and met your satisfaction. Please know that we are here should you need anything! Thanks again for trusting us! - Spencer"
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Natasha Patrick

June 11, 2024

5  out of  5
rating by Natasha Patrick
"My representative, Emily, was so amazing, patient, and persistent in getting me to come on over to State Farm. I am so appreciative of her willingness to be so kind and sensitive to my needs. Thanks again, Emily."
We responded:
"Thank you for your wonderful feedback, Natasha! We're delighted to hear that you had a fantastic experience with Emily as she helped you transition to State Farm. Her kindness and sensitivity to your needs are truly appreciated. Thanks for choosing us, and we look forward to continuing to serve you! – Spencer "
Profile photo of Sole Batres

Sole Batres

June 5, 2024

5  out of  5
rating by Sole Batres
"From all the insurance quotes i previously received, Emily gave me the best one of them all. I really appreciate the help and the patience she provided me."
We responded:
"Thank you for your feedback, Sole! We're thrilled to hear that Emily provided you with excellent service and that you appreciated her help and patience. We truly appreciate your feedback, and we're glad we could meet your expectations. Thanks for choosing our team! – Spencer "
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Patricia Davee

June 4, 2024

5  out of  5
rating by Patricia Davee
"I Got My New Policy with State Farm. It was So much Cheaper than the Other Place I was Using. They are Very Nice there Also."
We responded:
"Thank you for your feedback, Patricia! We're delighted to hear that you had a positive experience with our team. We're here to help with your insurance needs. Thanks for choosing our team! – Spencer "
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Bill Nash

June 3, 2024

5  out of  5
rating by Bill Nash
"Chance is very helpful and the rates are much better than my previous insurer…home/auto/rv."
We responded:
"Thank you for your feedback, Bill! We're delighted to hear that Chance was very helpful and that you’ve had a great experience with our team. We appreciate your support of us and look forward to continuing to serve you! – Spencer "
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Leslie Parker

May 31, 2024

5  out of  5
rating by Leslie Parker
"Emily was wonderful and patient with me. Saved $200"
We responded:
"Leslie, Thank you very much for the 5-star review. I am delighted to hear that we were able to get you the coverages that you need and save you money in the process. Please do not hesitate to contact us should you need anything else. #myshermanagent"
Profile photo of Dee Wilmore

Dee Wilmore

May 21, 2024

5  out of  5
rating by Dee Wilmore
"Spencer Marks and the Team at State Farm are very professional. I spoke to Spencer last week and he throughly went over the steps for me to change my policy. He listen to what I needed and provided with accurate information and the efficiency with the team on my request. I wouldn’t ask for better agent than Spencer Marks. Thank you to you and your team."
We responded:
"Thank you, Dee, for your kind words! We're delighted to hear that our team provided you with efficient service. Your appreciation means a lot to us. If you need any further assistance, please don't hesitate to reach out. We're here to help! – Spencer "
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Javier Guzman

May 21, 2024

5  out of  5
rating by Javier Guzman
"The agent Laura Garrison was very friendly, helpful and professional, very good service."
We responded:
"Thank you, Javier, for your kind words! We're delighted that Laura provided you with friendly and helpful service. Your feedback is greatly appreciated. If you need any further assistance, please don't hesitate to reach out. We're here to help! – Spencer "
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Camilo Ballester

May 21, 2024

5  out of  5
rating by Camilo Ballester
"Muy a gusto con el servicio, y Laura garrison excelente persona, de veras que es excepcional"
We responded:
"¡Muchas gracias por la reseña de cinco estrellas, Camilo! Estamos encantados de que hayas tenido una experiencia fantástica con Laura. ¡No dude en llamar o visitar nuestra oficina en cualquier momento! – Spencer "
Profile photo of Marlin Sweigart

Marlin Sweigart

May 21, 2024

5  out of  5
rating by Marlin Sweigart
"I switched to State Farm to get more reasonable auto insurance. My Agent Trina Scott was able to find me comparable coverage at almost half the price. Based on her efforts with State Farm I also switched my property and umbrella insurance as well!!"
We responded:
"Thank you, Marlin, for sharing your experience! We're thrilled to hear that Trina was able to assist you with your auto insurance needs. We appreciate your support of us and are delighted to have you as a customer. If you need any more help, please don't hesitate to reach out. Thank you again for your kind words! – Spencer "
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Peter Mandt

May 17, 2024

5  out of  5
rating by Peter Mandt
"Peyton is my rep and this state farm agency. We had a problem, and she got right on it and even got me a much better price.....way to go."
We responded:
"Thank you for your kind words, Peter! We're thrilled to hear that you had a fantastic experience with Peyton. Providing excellent service to our customers is our top priority. We appreciate your support and look forward to continuing to serve your needs. Please feel free to call or visit our office anytime! – Spencer "
Profile photo of Kathy Linden-Mayes

Kathy Linden-Mayes

May 15, 2024

5  out of  5
rating by Kathy Linden-Mayes
"f you have insurance issues or concerns you are at the right place with Spencer Mark’s State Farm crew. I had several insurance issues & spoke on the phone as well as in person to Peyton & Chance. Both are Very Personable individuals. They listened quietly & respectfully to my detailed issues, then they responded very calmly with suggestions & solutions to solve the insurance issues. I even received follow up calls from Chance! Both of these State Farm reps are team players as well as an asset to the company’s name and to Spencer Marks Thank you Peyton Thank you Chance"
We responded:
"Thank you so much for your thoughtful review, Kathy! We're delighted to hear about your positive experiences with Peyton, Chance, and our State Farm team. It’s wonderful to know they were attentive, respectful, and helpful in addressing your insurance needs. We'll surely pass along your kind words and thanks to both of them. Thank you for choosing us for your insurance needs, and we look forward to continuing to serve you with the same high level of care and support. We sincerely appreciate your feedback! – Spencer "
Profile photo of Chad Kuempel

Chad Kuempel

May 10, 2024

5  out of  5
rating by Chad Kuempel
"Emily was a great person to work with she worked around my schedule very knowledgeable and coached me and helped me through every step of the process"
We responded:
"Thank you for your feedback, Chad! We're so pleased to hear that Emily was a fantastic person to work with and that her knowledge and flexibility were beneficial to you. We appreciate your kind words and are glad to have Emily on our team. Thank you for choosing our team, and we look forward to continuing to serve you with the same level of dedication. – Spencer "
Profile photo of Rose Fortner

Rose Fortner

May 9, 2024

5  out of  5
rating by Rose Fortner
"Chance was very helpful getting my impact resistant roofing form updated on my home policy records. Great agency!"
We responded:
"Thank you for your feedback, Rose! We're delighted to hear that Chance was able to assist you effectively with updating your insurance plan. We strive to provide helpful and efficient service, and it's great to know that Chance and our team met your expectations. We appreciate your kind words and look forward to continuing to offer you great service! #myshermanagent"
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Phillip Shepard

May 8, 2024

5  out of  5
rating by Phillip Shepard
"Chance was great to work with. Went above and beyond to answer my questions, explain the details, and ensure I was getting the best deal his company could possibly offer."
We responded:
"Thank you for sharing your experience, Phillip! We're delighted that Chance went above and beyond to assist you. His commitment to thoroughly answering your questions, explaining the details, and making sure you receive personalized coverage is exactly what we strive for. We appreciate your feedback and are pleased to have Chance on our team. Thank you for choosing our team, and we look forward to continuing to serve you with the same level of excellence! – Spencer "
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Sistermary Margaret

May 3, 2024

5  out of  5
rating by Sistermary Margaret
"The agent was very knowledgeable, professional, and quick!"
We responded:
"Thank you for your feedback! We're delighted to hear that you found our team to be knowledgeable, and quick in their service. We strive to provide our customers with excellent experiences, and it's great to know we've succeeded. We appreciate your review and look forward to assisting you again in the future! – Spencer"
Profile photo of MARGOT SPILLER

MARGOT SPILLER

May 2, 2024

5  out of  5
rating by MARGOT SPILLER
"Agent PEYTON at State Farm, Spencer Marks. Ms. Peyton Streetman with State Farm handled my Car and Homeowners insurance in a friendly, helpful and speedy manner. Their insurance rates are the most reasonable when I compared with others this past week. Excellent!"
We responded:
"Thank you for your feedback, Margot! We're so pleased to hear about your positive experience with Peyton. It's fantastic to know that she was able to assist you with your home and auto insurance needs efficiently and in a friendly manner. We strive to provide excellent service to all our customers, and it's wonderful to know we met your expectations. Thank you for choosing us, and we look forward to continuing to serve you! – Spencer"
Profile photo of Nayib Raydan

Nayib Raydan

April 30, 2024

5  out of  5
rating by Nayib Raydan
"Great job"
We responded:
"Thank you for your feedback, Nayib! We're glad to hear you had a great experience with our State Farm team. We strive to provide excellent service for all our customers and appreciate your recognition. We look forward to continuing to serve you in the future! – Spencer "
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Mark Milligan

April 29, 2024

5  out of  5
rating by Mark Milligan
"Chance with Spencer Marks was extremely helpful. I was super busy my birthday weekend on the lake and he was able to get me taken care of real simple over the phone. I look forward to my future service with State Farm"
We responded:
"Thank you for sharing your experience, Mark! We're delighted to hear that Chance was able to assist you efficiently. We sincerely appreciate your feedback and look forward to providing you with excellent service! #myshermanagent"